Painting purchase

• What does "authenticity" of the painting mean?
• How much time does the procedure of the purchase take?
• What is "export license"?
• How is the shipping realized?
• How are paintings packed?
• Can I get a discount if I order several painting?
• Are there any authenticity documents?
• How is the payment made?
• How do I purchase?

Membership

• Why to register?
• How to change an e-mail, password?
• Do you transmit my personal information to any third parties?

Navigation

• How to find new art?
• How do I search all of your service for art?

Shopping cart

• Why shopping cart?
• How to add, remove and view art?
• Is there a time or size limit of the shopping cart?
• Do I have to buy the art in the cart?

Painting purchase

What does "authenticity" of the painting mean?
1. The shades of colors of the oil painting can differ a bit from the shades of its image on the website: it depends on the settings and characteristics of the monitor of your computer.
2. Since the time when a digital photo of an oil painting was taken an artwork might be modified by its author and have some insignificant differences from the images posted in our gallery. In case of the serious changes of artwork by its author we will notify you about this and send you a present image of the artwork for your approval.

How much time does the procedure of the purchase take?

We send an order confirmation letter in about 24 hours since we get your order. Then you make payment and we make ready the "export license" for the painting (this procedure takes 3 working days). When everything's ready we ship the painting to you. With an express postal service the recipient gets the package in no more than 5-7 working days.

What is "export license"?

This is the document which is required for a piece of art to pass successfully the customs

How is the shipping realized?

The shipping is realized with one of the express postal services like FedEx, TNT or DHL. These services are safe and reliable. If you have an account in one of the above companies or any other shipping company - let us know, so that the shipping is less expensive for you.

How are paintings packed?
1. The painting is taken off the stretcher bars and rolled. Then it is carefully packed into several layers of special casing material which prevents it form being damaged. This type of packing reduces the shipping costs.
2. The painting is shipped being stretched. It is placed between two layers of foam plastic and wrapped into special casing material. This type of packing is usually twice expensive as the first one.

Can I get a discount if I order several paintings?

Yes. The discount is available if you order 3 or more oil paintings. Its amount depends on the art and the artists you buy.

Are there any authenticity documents?

We send The Certificate of Originality is included to each item. The Certificate of Originality specifies the author, title, year of creation, size and material of the oil painting and states that this painting is an original piece of art and has no copies.

How is the payment made?

You can choose the following methods:

• Credit Card Payments by PayPal
• Bank Transfer
• WesternUnion MoneyGram

How do I purchase?

Please, visit how to buy page for the information.

Membership

Why to register?
• you can add the art work you like to your personal shopping cart, so as to be able to view, read information about it and order later, not having to browse the whole site for it again;
• you will be able to request the additional information about artists and oil paintings represented on our site;
• you will easily calculate shipping costs with a special device in your personal shopping cart;
• you will have the possibility to get the information about new additions;
• you might request to receive our newsletter which will inform you about site's updates.

How to change an e-mail, password?

Use "Edit your account information" button to change any user details.

Do you transmit my personal information to any third parties?

No. All the information is strictly confidential.

Navigation

How to find new art?

Use "New artworks" button on the left menus of the site.

How do I search all of your service for art?

There are styles, genres, artists, all art works, new artworks and top 20 paintings navigation menus on the left of the every page of the site. You can also use our advanced search menu in the top right corner of every page to search for art using multiple options.

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Why shopping cart?
• you can add the painting you like to your personal shopping cart, so as to be able to view, read information about it and order later, not having to browse the whole site for it again;
• you will be able to request the additional information about artists and oil paintings represented on our site;
• you will easily calculate shipping costs with a special device in your personal shopping cart;
• you can monitor the oil painting you like - when they are sold you will notified about that.

How to add, remove and view painting?

Having clicked on a small icon of a painting you get to the page with a large image of it. There you can the painting with all the information about it to cart by pushing the "add to shopping cart" button. After you looked the site through and added all the painting that are of interest to you to the shopping cart you click on the cart icon in the top right corner of the page. Now you can view, remove and order all the painting in your shopping cart using the buttons under the paintings.

Is there a time or size limit of the shopping cart?

No. You can place as many paintings into the cart as you like. They will be kept there until you delete or order them.

Do I have to buy the art in the cart?

No. The shopping cart is a device created for your convenience - you can place the painting you liked in it and come back to it whenever you want not having to search the whole site for it again.